Verbatim Analysis

Unlock the power to understand any community in their own words.

Nexa forward' solution revolutionizes the conversion of millions of verbatim responses into actionable insights for top-tier brands and researchers.

It enables the analysis of open-ended text responses with unprecedented speed and accuracy, surpassing previous capabilities.

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AI capabilities enhanced Human judgment.

4 Years of R&D

Our technology, developed over four years in our R&D lab, integrates advanced algorithms.

Fortune 500 leaders validation

Validation by Fortune 500 leaders underscores our commitment to cutting-edge solutions.

Algorithmic Fusion

Integrates advanced algorithms, including Large Language Models (LLMs), interactive machine learning, clustering algorithms, and proprietary models.

Transformative analysis

Transforms verbatim analysis into an engaging experience, building trust and delivering substantial value.

Human judgement enhanced by AI capabilities.

Our technology, developed over four years in our R&D lab, integrates advanced algorithms. Validation by Fortune 500 leaders underscores our commitment to cutting-edge solutions.

This fusion of Large Language Models (LLMs), interactive machine learning, clustering algorithms, and proprietary models transforms verbatim analysis into an engaging experience, building trust and delivering substantial value.

Multi sources & Multi languages

Exploit valuable insights with our ability to gather millions of customer reviews, employee feedback, product listings, and forum discussions crucial to your business.
Continuous analysis of reviews from Amazon, Sephora, Walmart etc ..., and support for over 20 languages make us your go-to partner for global understanding. Elevate your business with powerful data at your fingertips.

Extraction of product features and associated opinions.

Unlike traditional methods, our algorithms go beyond processing consumer reviews as a whole. They meticulously break down each critique to extract specific product characteristics, as illustrated in the example of "battery life."
This aspect-based approach enables a more nuanced and precise analysis, surpassing traditional methods that often provide only a general overview without considering the individual aspects of the product mentioned in reviews.

Do not miss a topic, in terms of the consumer.

We have a unique algorithm on the market, capable of detecting, in any sector (such as food, banking, restaurants) and in any language, a hierarchy of themes and the words associated by the consumer with these themes.
Don't remain confined to expert vocabulary and explore the new topics raised by your consumers.

Nexa forward Solutions for Your Role

Market Research

Discover practical insights from customer feedback, enabling you to decrease churn, optimize the customer journey, and boost overall satisfaction. Foster customer loyalty, enhance retention rates, and stay ahead of the competition with our easy-to-use platform.

Employee Insights

Enhance employee satisfaction and retention using the Factonics text analytics dashboard. Swiftly reveal insights from unstructured text data, grasp employee sentiment, and enhance engagement. Address concerns promptly to cultivate a positive workplace culture.

Customer Experience

Reveal actionable insights from customer feedback to reduce churn, optimize the customer journey, and boost overall satisfaction. Foster customer loyalty, enhance retention rates, and stay ahead of the competition with our user-friendly platform.

For Brands and Agencies

Factonics cuts down the time it takes to analyze customer feedback and survey questions by 75%, offering personalized and thorough coding. It empowers both in-house and agency teams to easily code, analyze, and share insights with others inside or outside the organization.

Public Polling

Chart themes and priorities linked to established or emerging issues, access sentiment data, and comprehend the pulse of the population through nuanced, context-adaptive text analytics. Make informed, data-driven decisions to shape campaigns or policies, understanding not only what matters but also why.

Market Research

Discover practical insights from customer feedback, enabling you to decrease churn, optimize the customer journey, and boost overall satisfaction.
Foster customer loyalty, enhance retention rates, and stay ahead of the competition with our easy-to-use platform.

Employee Insights

Enhance employee satisfaction and retention using the Factonics text analytics dashboard. Swiftly reveal insights from unstructured text data, grasp employee sentiment, and enhance engagement. Address concerns promptly to cultivate a positive workplace culture.

Customer Experience

Reveal actionable insights from customer feedback to reduce churn, optimize the customer journey, and boost overall satisfaction. Foster customer loyalty, enhance retention rates, and stay ahead of the competition with our user-friendly platform.

For Brands and Agencies

Factonics cuts down the time it takes to analyze customer feedback and survey questions by 75%, offering personalized and thorough coding. It empowers both in-house and agency teams to easily code, analyze, and share insights with others inside or outside the organization.

Public Polling

Chart themes and priorities linked to established or emerging issues, access sentiment data, and comprehend the pulse of the population through nuanced, context-adaptive text analytics. Make informed, data-driven decisions to shape campaigns or policies, understanding not only what matters but also why.

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